I.T. Support Services

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A comprehensive list of services and capabilities.

Pueblo Tech provides support for computer systems and networks. See a list of services below!

Pueblo Tech's IT Services

  • Consulting
  • Windows Servers & Domain Controllers
  • General Computer Repair
  • Computer Maintenance
  • Virus & Malware Removal
  • Virus End Point Protection
  • Stateful Packet Inspection (SPI) Firewalls
  • On Site Desktop Support
  • Remote Desktop Support
  • Data Recovery
  • Digital Signage
  • Biometric Time Clocks
  • Point of Sale
  • Printers and Fax
  • Databases
  • Disaster Recovery
  • Backups
  • Network Storage
  • Racks and Server Rooms
  • Web Design
  • Web Application Development
  • Wireless Access Points
  • Surveillance Command and Control Centers
  • Network Monitoring
  • Virtualization (VM)
  • Hospitality Routers
  • Ethernet Wiring
  • Financial Software
  • Customer Management (CMS)
  • Enterprise Resource Planning (ERP)
  • eCommerce
  • Sound and Audio
  • Virtual Private Networks (VPN)
  • Mobile Data Environments
  • Network Systems Engineering
  • Computer Data Migration
  • Computer Upgrades
  • Laptop Repair
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frequently asked questions

See answers to our most frequently asked questions below.
Does your business support HIPAA compliant practices?

YES! Pueblo Tech has been supporting HIPAA compliant medical professionals for over 12 years.

What is an Omni Channel point of sale system and why should I want one?

An omnichannel point-of-sale system is a cloud based centralized data management software giving you ease of access in keeping your business information on one dashboard. Omnichannel solutions take your sales to a new level of flexibility with advertising, multi-warehouse inventory control, asset tracking, financial reporting, and customer management systems (CMS). Traditional solutions are spread out between multiple softwares. When using an omnichannel solution, you get a point of sale that combines retail and online sales effortlessly and automatically. Start selling online using stores like eBay, Amazon and your own!

What is Search Engine Optimization (SEO) and digital presence management and why do I need it?

Your competitors are probably using it which takes customers away from you! Statistics show 90% of new customers find a business with a search using Google or Bing on their smartphones. Your digital image is what gives customers the first impression of your business. Pueblo tech can help by utilizing analytics to ensure your digital marketing efforts are effective. Make your first impression a great one by making your business stand out. Be exceptional.

What kind of digital media can Pueblo Tech create?

Pueblo Tech offers full scale video based commercials, 3D renderings, graphics, and video productions for your advertising purposes. If you’re looking for a boost in traffic to your website we can recommend the most cost effective solution in media and video editing. Professional 4K resolution cameras,video production equipment, and commercial drone pilots are available for your event or business related promotional videos to boost or promote you on platforms like Facebook and YouTube.

What is the typical cost to install a security system?

The degree of complexity and equipment you need will depend on the building structure, location, and permitting. Pueblo Tech can get your business set up with a reliable, entry level system or enterprise grade equipment depending on your needs. Pueblo Tech is a registered partner with Hanwah Techwin (formerly known as Samsung). Please use the new customer form to sign up to start using our service request portal to keep track of all the important tasks you need completed.

How do you perform data recovery?

Pueblo Tech uses safe, proprietary tools and parts for initial diagnosis or component swapping. We can often save many hard drives or solid state, flash-based data drives to recover the most important files. In the event the task is too tall for our equipment,  the drive can be sent off to our partners at Gillware Data Recovery Service and they will provide an estimate on recovery. Save time and money by allowing us to tackle the problem.

How much does your service cost?

Every client is unique, with differing levels of complexity for their situation. Call us @ 719-924-3946 or fill out the new customer form so we can get you a consultation. This will help in creating an estimate, contract, or a one time support visit cost analysis.

How fast is typical response time for remote or local on-site support?

Pueblo Tech will handle non-emergencies in a first come, first serve fashion. An exceptional problem is prioritized immediately. Pueblo Tech’s support ticket portal gives you the option to prioritize your support requests at the level it impacts your business. Prioritizing your request will not guarantee immediate service. Disaster recovery 24/7 emergency support contracts are available by request only. Support request setups are available by phone @ 719-924-3946 or by using the Customer Support Portal.

How will Pueblo Tech save us time and money?

Pueblo Tech is a multifaceted technology power house meaning you get the complete package for all things low voltage and information technology. If it has a wire attached and involves computers, communications, or data Pueblo Tech can service it! Essentially this means you do not have to call multiple business to fulfill specific trades. We specialize in your business’ information technology, digital presence, and security needs.

What are biometric, RFID time clocks and access control systems?

Biometric time clocks work similar to unlocking a smartphone with a fingerprint which allows your employees to clock in and out effortlessly. This allows your business to better track staff time statuses, and to force lunch punches or breaks. These systems come in many forms. Sliding key card access, radio frequency Identification (RFID) key fobs, code punch, fingerprint reading or face scanning. We can get your staff familiarized with a new time clock hardware, software and its features which payroll and accounting are sure to love. Pueblo Tech’s cloud based time clock solution integrates with popular payroll software systems. Fingers are proprietary to individuals meaning employees have a harder time gaming the system. For example, you can avoid employees clocking in for other people when they’re late. You can also document notes if time card punches are edited. Manager abilities with lockout functions can be assigned to certain employees by group, warehouse, or location. Mobile punch solutions can be used for employees off site attached to GPS via smart phone application so you can ensure and verify the person is where they are expected to be when on the clock. Pueblo Tech has solved many time clock management issues for clients to save them time and money in overtime charges and other manipulative actions that happen when there isn’t a system in place.

Access control systems combine the use of fingerprint biometric access, RFID Key fobs, and card swipe access to doors. This helps with securing your premise to allow only certain individuals into certain areas. Traditional code locks usually aren’t networked and entering codes isn’t always efficient. You need a system that has more control from an Internet dashboard and a database to manage tenant access in places like apartment buildings. When a person leaves their lease and doesn’t return a key fob they could be easily removed from accessing the front door to the complex, a code locked parking lot, gated entry or pool.